Returns & Exchanges

At Goblintechkeys, we want you to be completely satisfied with your custom gear. If your order doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and a brief explanation of why you would like to return or exchange your item.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all keycaps, cables, and accessories are included to qualify for a full refund.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your replacement item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing